At jili77com, we know that handing over your personal information to any online platform requires a real degree of trust. This Privacy Policy explains – in plain, readable language – exactly what data we collect from Philippine members, why we need it, who it gets shared with, and how you can control it. We want you to feel confident that your information is in safe hands every time you log in to jili77com.
Your Privacy Rights at a Glance
See What We Hold
You can request a full copy of the personal data jili77com holds about you at any time. We'll provide it within 15 business days of your verified request, free of charge for one request per 12-month period.
Fix Incorrect Data
If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Update your account details directly in your jili77com profile or contact support for name and ID changes.
Request Erasure
You may request deletion of your personal data when you close your jili77com account. Some data is required to be retained for regulatory and anti-money-laundering compliance; we'll explain what stays and for how long.
Opt Out of Marketing
You can withdraw consent for marketing communications from jili77com at any time using the unsubscribe link in any email, the notification settings in your account, or by contacting support directly. Withdrawal takes effect within 48 hours.
Take Your Data Elsewhere
Upon request, jili77com will provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider. Submit a data portability request through customer support.
Limit How We Use Your Data
In certain circumstances – for example, while we investigate a correction request – you can ask jili77com to restrict processing of your data. During a restriction, we'll store it but not actively use it for new purposes.
1 Who We Are
jili77com is an online betting and gaming platform operating at jili77com.net, serving members across the Philippines. When this Privacy Policy refers to "jili77com," "we," "us," or "our," it means the operator of the jili77com platform and all associated services accessed through jili77com.net and related subdomains.
jili77com acts as the data controller for the personal information you provide when registering and using the platform. As data controller, we determine the purposes and means by which your personal data is processed, and we are responsible for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection laws including the Philippine Data Privacy Act of 2012 (Republic Act 10173).
If you have any questions about this Privacy Policy or about how jili77com handles your personal data, you can reach our Data Privacy team at privacy@jili77com.net.
2 Data We Collect
jili77com collects personal information about you from several sources. The type and volume of data we hold depends on how long you've been a member and how actively you use the platform. Here's a breakdown of what we collect and where it comes from.
Information You Give Us Directly
- Registration data: Full name, date of birth, email address, mobile number, and preferred username when you create your jili77com account.
- Identity verification documents: Government-issued photo ID (e.g., Philippine National ID, passport, driver's licence), selfie images, and proof of address submitted during the KYC process.
- Payment information: Your registered GCash or Maya mobile number, bank account details, or card information used for deposits and withdrawals. Note that full card numbers are never stored on jili77com servers – card transactions are processed through PCI-DSS certified payment processors.
- Communications: Messages, emails, and chat transcripts exchanged with jili77com customer support.
- Survey and feedback responses: If you participate in jili77com surveys or satisfaction feedback forms.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser version, screen resolution, and mobile device identifiers.
- Usage and behavioural data: Pages visited on jili77com, time spent on each page, games played, bets placed, betting patterns, session duration, and features accessed.
- Transaction logs: Complete records of all deposits, withdrawals, bets, wins, and losses processed through your jili77com account.
- Location data: General geographic location derived from your IP address (country and city level). jili77com does not access precise GPS location data.
- Cookies and tracking technologies: See Section 9 for full details on cookies used by jili77com.
Note for Philippine members: jili77com collects your date of birth and requests identity verification specifically to comply with the minimum age requirement of 21 years under Philippine gaming regulations. This information is processed by our compliance team and is never used for marketing purposes.
3 How We Use Your Data
jili77com uses the personal data we collect for the following purposes. We only use your data where we have a lawful basis for doing so, as described in Section 4.
| Purpose | Data Used | Why It's Needed |
|---|---|---|
| Account creation and management | Registration data, device data | To set up and maintain your jili77com account |
| Identity verification (KYC) | ID documents, selfie, date of birth | Regulatory compliance and age verification |
| Processing deposits and withdrawals | Payment information, transaction logs | To fulfil your financial transactions |
| Fraud and money laundering prevention | All data categories | Legal obligation and platform integrity |
| Customer support | Account data, communications, transaction logs | To investigate and resolve your enquiries |
| Responsible gaming monitoring | Betting patterns, usage data, transaction logs | To identify and support at-risk players |
| Platform personalisation | Usage data, game preferences | To improve relevance of features shown to you |
| Marketing communications | Email, mobile number, usage data | With your consent only – opt out any time |
| Analytics and platform improvement | Usage data, device data (anonymised) | To understand how jili77com is used and improve it |
| Legal and regulatory compliance | All data categories as required | To meet obligations under Philippine law |
4 Legal Basis for Processing
jili77com processes your personal data under the following legal bases as defined by the Philippine Data Privacy Act of 2012 and applicable regulations:
- Contract performance: Processing necessary to register your account, process transactions, and deliver the betting and gaming services you have signed up for at jili77com.
- Legal obligation: Processing required for us to comply with our licensing conditions, anti-money-laundering regulations, responsible gaming obligations, and tax reporting requirements.
- Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and analytics to improve the jili77com platform – balanced against your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where your opt-in consent has been obtained. You may withdraw this consent at any time without affecting any other processing.
5 Data Sharing with Third Parties
jili77com does not sell your personal data to third parties. We do not share your data with advertisers or data brokers for their own marketing purposes. However, we do share data with certain third parties where necessary to operate the platform and comply with legal requirements.
Service Providers
We work with trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (for GCash, Maya, BDO, BPI, and other payment method integrations), identity verification providers, cloud hosting infrastructure providers, customer support software providers, and analytics platforms. All service providers are bound by contract to process data only on jili77com's instructions and in accordance with this Privacy Policy.
Game Content Providers
Live casino and game content on jili77com is delivered by third-party game studios (such as Evolution Gaming, SA Gaming, and JILI Games). These providers receive technical session data necessary to deliver their games – typically a session token and game result data. They do not receive your full personal profile from jili77com.
Regulatory and Law Enforcement Bodies
jili77com will disclose personal data to the relevant Philippine gaming authority, financial intelligence unit, law enforcement agencies, or courts where we are required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of jili77com, its members, or the public. We will notify affected members of any such disclosure where legally permitted to do so.
Your data stays in your control: jili77com never shares your GCash number, bank details, or government ID documents with marketing partners, third-party advertisers, or any entity not directly involved in operating your account or complying with Philippine law.
6 International Data Transfers
Some of jili77com's service providers and game content partners operate infrastructure outside the Philippines. Where personal data is transferred to servers or processors in other countries, jili77com ensures that appropriate safeguards are in place – including standard contractual clauses or equivalent data protection commitments – to ensure your data receives protection equivalent to that required under the Philippine Data Privacy Act.
By using jili77com and accepting this Privacy Policy, you acknowledge that your data may be transferred to and processed in countries outside the Philippines for the purposes described in this policy. jili77com will not authorise any international transfer that would result in your data receiving less protection than it does under Philippine law.
7 Data Retention
jili77com retains personal data for as long as necessary to fulfil the purposes for which it was collected, to maintain your active account, and to meet legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Regulatory obligation |
| Identity verification documents | Duration of account + 5 years after closure | Anti-money-laundering compliance |
| Transaction records (deposits, bets, withdrawals) | Duration of account + 5 years after closure | Financial and tax records compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution and service history |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent basis |
| Usage and analytics data (anonymised) | Up to 24 months | Platform analytics and improvement |
| Cookie data | See Section 9 for individual cookie lifetimes | Varies by cookie type |
When data is no longer required, jili77com deletes or anonymises it securely. Paper copies of documents are shredded; digital records are purged from active databases and backup systems on a scheduled basis.
8 Security Measures
Protecting your personal and financial data from unauthorised access, disclosure, or loss is a top priority for jili77com. We apply multiple layers of technical and organisational security controls to achieve this.